We provide exceptional experiences to your customers. Our agents are trained to not only resolve customer's current issue, but also any downstream issues. Our professionals are empowered to make exceptions, which helps to increase our first resolution score.
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Non Voice Services
This channel along with chats is fast emerging as the preferred channel of communication with customers. Our response times to emails are fast. If we do not respond fast enough, customers will try to reach out to us through different channels increasing number of contacts.
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Social Media Management
This channel is popular with the millennials who expect answers in real time without having to pick up the phone. We are available 24*7 to answer any chat questions from your customers.
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Software Testing
Software Testing is one of our strong focused areas where we have the capability to serve all your multi dimensional requirements through our all in one integrated Software Tester. Customization according to your business requirement is our strength.
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